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For your protection, if you are digging within 1 meter of where a locate team has marked the buried facility (see diagram below for Hand Expose Zones), you must carefully dig and expose the utility's facility using hand tools (shovel) to determine where the buried utility's facility is. If a commercial company is carrying out the digging with mechanical equipment on your behalf, the below guidelines for Hand Exposing facilities must be carried out.

For Residental Digs

  • Be aware of these utility
    markings near a dig site
  • Proposed excavation
  • Electric power lines, Cables, Conduit & lighting cables
  • Telecommunications, Alarm/signal lines, Cables or conduit
  • Potable water
  • Steam, Condensate, Gas or oil, Compressed air
  • Temporary survey markings
  • Sewer and Storm drains
  • Chilled water, Reclaimed water, Irrigation and Slurry lines
  • Other

alert For emergency requests call:

1-866-DIGSHAW

(1-866-344-7429)

Submit a ticket, and then immediately call the emergency requests line, if any of the following occurred

All Ontario locate requests are required to go through OntarioOneCall.ca, or by calling (1-800-400-2255) as per Ontario Ministry of Consumer Services as at June 19, 2013.

Call 1-866-DIGSHAW immediately, if any of the following has occurred:

  • If you see or smell a natural gas leak
  • If there is a water main break
  • After a locate has been marked and an unknown cable is found
  • Other utility company emergencies