We've improved how we collect information for locates by adding a few new optional features!

alert For emergency requests call:






Submit a ticket, and then immediately call the emergency requests line, if any of the following occurred


Make sure to read our guide for more info:

Download the DigShaw Guide

All Ontario locate requests are required to go through OntarioOneCall.ca , or by calling (1-800-400-2255) as per Ontario Ministry of Consumer Services as at June 19, 2013.

Digging around your residence

Step 1

Before digging, plan your job and be sure you have considered who you need to inform.

Step 2

Fill out the form below to send us your request to locate and details about the dig:


We need your Contact Information

Please ensure that these contacts are familiar with the details of the excavation work and can be
contacted for clarification on the work being done if necessary.

Contact name

Email address
Contact phone number
Alt. contact name (Optional)
Alt. phone number (Optional)
One call ticket number (Optional)  

We need the Location of Excavation


Date of excavation   Tool tip

Design and Planning   Tool tip
Address type   Tool tip

Excavation Address
Area of excavation
Using the "Draw a shape" tool
in the top right of the below map, outline the area of excavation.
Delete Selected Shape
Attach Site Plan  (Optional)   Tool tip
Max Size: 10MB (PDF, Microsoft Office, Explorer, MicroStation, or AutoCAD)
Primary contractor (Optional)   Tool tip
Description and Comments    Tool tip


    All Ontario locate requests are required to go through OntarioOneCall.ca
    or by calling (1-800-400-2255)

Call 1-866-DIGSHAW immediately, if any of the following has occurred:

  • If excavation is underway and a line gets hit
  • If you see or smell a natural gas leak
  • If there is a water main break
  • After a locate has been marked and an unknown cable is found
  • Other utility company emergencies